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Materials to support planning

A range of materials to help you to plan the performance of your organisation, and how it will be fulfilled can be accessed, free of charge, from this page.

If you have software installed on your computer that is directly compatible with the browser you are using, you will find that the file will open within your browser (for instance the Acrobat files). If this is not the case you will find that you are presented with the option to save it directly to disc.

If the file opens within your browser, it is possible to save it to the hard-disk on your computer, by clicking the disk icon in the top left hand corner. Alternatively, by right clicking the links, you can select to ‘Save Target As…’ and download the file directly to your disc drive.

Presentation materials in MS PowerPoint™ format:

• Developing vision. (189 KB)
• Process visioning. (193 KB)
• Developing process proposals (104 KB)

(Copies of Microsoft’s PowerPoint viewer can be downloaded free of charge from www.microsoft.com/office/powerpoint– bottom of page).

Basic Guidelines in Adobe Acrobat™ format:

• Process mapping. (410 KB)
• Time management (495 KB)

(Copies of Acrobat reader can be downloaded free of charge from the Adobe website: www.adobe.com)

Workshop exercises in MS PowerPoint™ format:

• Competition question (232 KB)
• Team of scientists question. (198 KB)
• Developing effective measures and targets (141 KB)
• Defining processes for the organisation. (231 KB)
• Process proposal reconciliation. (156 KB)
• Developing a personal QFD. (120 KB)

Basic Templates in MS Word™ format:

• Process proposal (34 KB)
• Process proposal example. (38 KB)

(Copies of Microsoft’s Word viewer can be downloaded free of charge from www.microsoft.com/office/word – bottom of page)

Basic Tools in MS Excel™ format:

• QFD model. (136 KB)
• Personal QFD template. (234 KB)

Excerpts of the Appendices (in MS Word™ format)

• Consensus Reaching (40 KB)